How Do I Contact Amazon Prime Customer Service

  • By Peter
  • Amazon

To Contact Amazon Prime Customer Service, call 1800-3000-9009 to speak with a live person at Amazon. This phone line is available 24/7. You can also connect with them through social media, the web, email, and chat. 

While using the streaming platform, it's apparent that users encounter some technical issues. Be it lack of sound, missing subtitles, videos failing to play, buffering, error codes like 5004, 7017, etc. 

Whatever the issue, the first thing that comes to users' minds is to access Amazon Prime Customer Service. Due to this, Amazon has provided some possible ways to reach them. 

In this blog, let's explore details about all these ways of connecting with them. To get more details, scroll down and get started. 

Key Takeaways

Amazon 24/7 customer service phone number

1800-3000-9009 is the Amazon 24/7 customer service phone number.

1-866 216-1072 Amazon customer service number

1-866 216-1072 is used to contact customer service to get information on how to access service under the limited warranty.

1-800-388-5512 Amazon

1-800-388-5512 is an Amazon number available 24*7 to connect with customer support. 

Amazon's toll-free customer service

1800-3000-9009 is the Amazon toll-free customer service number. 

How do I connect to Amazon Prime Customer Service through my PC?

  • Go to
  • Scroll down and tap the "Help" button
  • Here, follow the drop-down options to identify your issues 
  • You can also read FAQs and solve your problems
  • If you're unable to solve your problems, click the "Contact Us" option 
  • Here, sign into your account using your email and password 
  • Select the "Tell us more about your issue" section and choose the option As per your issues
  • Select "How would you like to contact us?" 
  • and choose your relevant option, i.e., Email/Chat
  • Once done, you can connect with Amazon Prime Customer Service to solve your issues. 

Genuine Ways to Reach Amazon Prime Customer Service 

1.   Amazon Prime Customer Care Number

The simple way to connect with technical support is by phone. The Amazon customer phone number is 1800-3000-9009. By calling this number, you can ask about Amazon Prime with a live representative. You can use this number anytime, as it's free. The support team will help you thoroughly and provide the exact solution you seek.

2.   Through the App

Amazon Prime is available on both iOS and Android. However, you can find it in your app. Just follow the given steps:

  • Download the Amazon Prime app 
  • Log into your account using login credentials 
  • Click the "Profile" icon and then "Settings."
  • Next, tap the "Help & Feedback" option
  • Under the Contact Us option, choose "Speak with a representative" or "Email Us."
  • Lastly, follow the prompts to connect with the customer team and solve your existing issues.

3.   Official Amazon Prime website

Also, Amazon has a web support option through which users can connect to the technical representative. Visit the website, click on customer service and ask your queries about the topic. Many guides are available on their website through which they can provide you with the help of Amazon and its services. 

4.   Amazon Prime Email Support

By going through the given steps, you can send an email to Amazon Prime customer support:

  • Go to the Amazon website 
  • Sign into your account.
  • Once done, visit the Amazon Prime Help Center.
  • Choose the issue or query and select the "Email" option.
  • Fill out the form. It's necessary to provide accurate details. 
  • Once done, submit the form 
  • The representative will review your email and assist you as early as possible. 

5.   Social media

Amazon is available on Facebook, Instagram, and Twitter. Thus, you can connect with the technical support team through their social media platform. Go to social media sites and search Amazon. After that, you can ask anything regarding Amazon Prime. 

  • Send a message on Amazon Prime's page if you're using Instagram. 
  • Write and send a tweet to @AmazonHelp to connect with Amazon directly. 
  • You can also send a message on the timeline of Amazon's Facebook page.


That's all! Amazon Prime Customer Service is the best way to deal with technical problems and speak with support representatives. Above, we have mentioned some easy ways to connect with the support team and get immediate fixes for their issues. 


Does Amazon Prime have 24-hour customer service?

Yes, Amazon Prime customer service is available 24/7. Thus, you can get their assistance anytime, whether day or night.

How do I chat with Amazon customer support?

To chat with Amazon Prime customer service, follow these procedures:

  • Visit
  • Go below and hit the "Contact Us" button
  • Click the "Help" section with Something else > I need more help. 
  • Here, type your question and hit the "Send" button. 

Is 1 888 280-4331 an actual number? 

Call 1 (888) 280-4331 and follow the rest of the instructions to contact Gift Card Companies. While connecting with them, keep a copy of your store receipt. To know more about scams, go to Amazon's website.

What is the Amazon customer service phone number to speak with a live person?

To speak with a live person at Amazon, call 1800-3000-9009. The support team provides 24/7 assistance to their customers through multiple platforms.